A BDC, or Business Development Center, serves as a crucial component of an automotive dealership’s operations. Its primary function is to manage and maximise customer interactions, typically focusing on leads generated through various channels such as the dealerships website, social media, online advertising, and more. The BDC is responsible for nurturing these leads and ultimately converting them into sales or service appt. There is a high percentage of dealerships that either want or have a BDC department inside of their dealerships but are unable to manage it properly. We know how important it is to have a high performing BDC. Thats why we have our own high performing BDC in house that dealerships are able to use and take advantage of.